Shipping & Delivery

We deliver to serviceable locations throughout India. Shipping charges depend on destination, weight, parcel dimensions and the available courier service. Standard shipping is currently ₹120 for eligible shipments weighing up to 500 g. The final charge displayed at checkout applies to your order.

Orders are usually dispatched within 24–48 hours after processing, subject to stock, payment confirmation, working days and operational conditions. After dispatch, delivery typically takes 2–7 days. Some destinations may require 7–12 days. These are estimated periods, not guaranteed arrival dates.

Our delivery services may use Ecom Express, Ekart Logistics, Amazon Shipping, India Post and Shree Tirupati Courier, depending on destination and service availability. The specific carrier may change according to the shipment.

After dispatch, check the courier’s latest status through Track Order or View Orders. Tracking updates can take time after courier handover. If you need to correct the recipient name, mobile number, PIN code or address, contact us before dispatch. Once the parcel leaves our warehouse, these details cannot be changed.

Visibly damaged outer parcel: Do not accept delivery and do not give the delivery confirmation OTP. Where possible, photograph the outer parcel and shipping label before reporting the issue.

Outer box appears intact: Record a continuous, unedited unboxing video showing the shipping label, tracking number, unopened package, opening process and product condition. Retain the packaging. If you discover damage inside, send the available evidence for claim review.

Marked delivered but not received: Check with people at your delivery address or building reception, then report the issue with the order number and tracking details. A confirmed courier-loss case is reviewed separately from an ordinary returned parcel.

A parcel may be returned because delivery is refused, the supplied phone number, address or PIN code is incorrect, or the customer cannot be reached. If the failed delivery is customer-caused, a refund request may be subject to the 3% payment gateway fee plus forward and return shipping charges, where these were disclosed and apply to the order.

If the courier causes the return, no return-related charges are deducted. If you still require the parts, we can arrange another shipment without additional delivery charges after reviewing the case and receiving the returned parcel.

For ordinary return-to-origin shipments, the refund or replacement process begins after the parcel is physically received at our warehouse and inspected. An eligible refund is normally initiated within 1–3 business days after inspection. Bank credit time may vary. Losses confirmed by the courier and seller-caused issues are handled separately.