1. How to Place an Order?

  • Browse through our categories or use the search bar to find the desired products.
  • Click on the product, select quantity, and “Add to Cart.”
  • Go to your cart and click “Checkout” to proceed.

2. Tracking Your Order:

  • Log in to your account.
  • Navigate to the “My Orders” section.
  • Click on the order you wish to track for updates.

3. Product Availability:

  • If a product is out of stock, click on the “Notify Me” button to receive an email when it becomes available.

4. Canceling an Order:

You can WhatsApp at 09054118424 or drop an email at support@jpelectronicsindia.com within 1 hours of placing the order.

Note: You can cancel the order up to 1 hour after placing it, as mentioned above. The order cannot be canceled once the shipment of the order has been reserved.

Shipping And Delivery

Our shipping partners include Ekart LogisticsAmazon ShippingDelhiveryEcom Express, and Shree Tirupati Courier (Recommended).

Please note: Shipping charges are non-refundable. In case of incorrect shipping address, phone number, or rejected parcel, return shipping fees will be deducted from your refund or order amount.

All products are shipped via Standard Delivery.

Orders placed before 11:00 AM will be shipped on the same day (except Sundays and national holidays). Orders are dispatched within 1-4 working days.

1. Payment Methods Accepted:

We accept credit cards, debit cards, UPI, net banking, and Digital Wallets.

2. Payment Issues:

  • Double-check your card or bank details.
  • For failed transactions, the amount will be automatically refunded to your original payment method within 3-5 business days. If not, please contact support.
  • If the issue persists, contact us at support@jpelectronicsindia.com or 09054118424.

3. Secure Payments:

We use encrypted payment gateways to protect your data.

1. What is your return policy?

ReasonReplacement PeriodReplacement Policy
Physical Damage, Defective, Wrong or Missing Item2 days from deliveryReplacement*
Order Mistake or Exchange of Item2 days from deliveryExchange*
  • Certain items are non-returnable due to the nature of the product. This will be clearly mentioned on the product page.
  • Returns are accepted within 2 days of delivery if the product is defective or damaged.
  • Ensure the product is unused, in original packaging, and with all accessories and tags.
  • Mandatory: A video recording of the parcel (showing product damage or missing items) must be provided at the time of parcel pickup or open box.
  • Important Notes:
    Replacement: If eligible, a replacement will be processed after verification of the reported issue.
    Exchange: Exchanges due to buyer error (e.g., incorrect order or item exchange requests) will require the buyer to cover the shipping costs.

3. When will I get my refund?

Refunds are credited back to the original payment method.

Refunds will be processed within 7-10 business days once the returned item is inspected and approved.

1. Creating an Account:

  • Click on “Login / Register” at the top of the homepage.
  • Fill in your details and verify your email.

2. Resetting Your Password:

  • Go to the login page and click “Forgot Password.”
  • Follow the instructions sent to your email.

3. Updating Account Information:

  • Log in and navigate to “My Account” to update your details.

4. Deleting Your Account:

Contact our customer support for account deletion requests.

1. Contacting Customer Support:

2. Office Address: JP Electronics Shop no. 5, Janakpuri-2 Society, Zadeshwar Road, Zadeshwar, Bharuch, Gujarat 392011.
Working Hours:
Monday to Saturday: 9:30 AM – 6:00 PM (Sunday: Closed)

3. Reporting Issues:

If you encounter any technical issues or errors, please email us or call our support number.

If you experience any website or app issues, clear your browser cache or try using a different device. For persistent problems, contact our support team.

4. Feedback and Suggestions:

We value your feedback! Email us your suggestions or concerns at support@jpelectronicsindia.com.