JP Electronics
Shop No. 5, Janakpuri-2 Society, Zadeshwar Road, Zadeshwar, Bharuch, Gujarat – 392011.

Once your order is shipped:

• You’ll receive a tracking link via SMS or email.
• You can also log in to your account on our website and go to the “My Orders” section to view the status.

If you didn’t receive tracking info within 2 business days, please contact us with your Order ID.

• Defective/Wrong Product: Eligible for free replacement within 7 days of delivery.
• Change of Mind: Returns may be accepted (subject to approval), but shipping charges will be borne by the customer.
• The item must be in original condition with all accessories, manuals, and packaging.
• The request must be made within 7 days of delivery.
• Products showing physical damage, signs of use, or tampering will not be eligible.
• Since we ship every parcel with insurance, if the product is damaged, we will file a claim with the shipping company. The final decision for refund or replacement will rest with the shipping company.

We offer multiple secure ways to pay:

• Cards: Visa/Mastercard/Rupay (credit/debit)
• UPI/QR: Google Pay, PhonePe, Paytm, etc.
• Net Banking
• Wallets: PhonePe, Amazon Pay, FreeCharge, Payzapp
• ❌ Cash on Delivery (COD) – Temporarily unavailable

⚠️ Note: All payments are processed securely via Razorpay.

To request a return or replacement, please follow these steps:
Contact Us within 7 days of receiving your order:

• Call: 9054118424 (10 AM – 6 PM, Mon-Sat)
• Email: support@jpelectronicsindia.com
• WhatsApp: 9054118424

Provide the following details:

• Order ID
• Reason for return/replacement
• Photos or videos of the product (if it’s damaged, defective, or incorrect)

Our support team will verify the issue and guide you through the next steps.

Yes! Refunds depend on your order status: